Find solutions and help guides to get the answers you need and your issues resolved quickly.

Sometimes waiting for a live representative may not be
necessary. FastTrack allows you to expedite your request and resolve your issue.
You can use FastTrack for…

  • Correction to Consumer Information
  • Frozen Bureaus
  • Swap Applicant Positions
  • Merging/Unmerging Reports
  • Password Reset/Unlock
  • File Repulls
  • Changing Report Owners


Help & Training Guides

Our Help and Training Guides & Videos are a great “Go To” resource for you and your team.

(Click on the topics below and then the Help Guide needed)


Live Phone Support

We are always here to help.


General Customer Service: 888-212-4200

As always, you can reach out to our main credit and customer service department at 888-212-4200 or 610-284-1000.

Rescoring Specialists: 610-569-0001

If you have questions on What if Simulators, Credit Analyzers or Repository Updates, please call 610-569-0001 and
you will immediately be assisted by one of our dedicated rescore team members.

Verification of Employment / Verification of Deposit:

If you have questions on Employment or Deposit Verifications, you can call 610-290-8423.

4506T or SSA89: 877-878-6691

Questions on 4506T or SSA89 can be answered by calling 877-878-6691.

Need to schedule training? Awesome. Let’s get together!